Our Editorial Charter · 2026

The Rules Behind
The Rankings.

This is the full editorial policy for WhichRanks — the standards, independence safeguards, and disclosure rules that govern every page on this site. If a single line in this document gets crossed, the content doesn't ship. Period.

10
Policy Sections
0
Paid Rankings
48hr
Correction Window
3
Editorial Reviewers
Read The Policy View Methodology
Last Updated: May 14, 2026 · Version 3.2 · Reviewed Quarterly by Editorial Leadership
Contents
What's In This Policy.
01
Section One

Our Mission
& Editorial Standards.

WhichRanks exists to help people make smarter buying decisions, faster. We do that by testing brands ourselves, publishing current pricing, and writing the verdict the way we'd tell a friend. This editorial policy is the operating contract behind that mission.

Every piece of editorial content on this site — including reviews, head-to-head comparisons, category rankings, top picks, and blog articles — must meet the standards below before publication. These standards are owned by the Editor-in-Chief and reviewed quarterly by editorial leadership.

The Four Standards Every Page Must Meet

  • Accuracy. Facts are verified against primary sources. Pricing reflects the brand's official site. Specifications match what the brand actually publishes.
  • Fairness. Brands are evaluated using the same 8-axis rubric. No brand gets penalized — or rewarded — for being a commercial partner.
  • Transparency. When we accept a sample, we say so. When a link is affiliate, we label it. When we update a page, we date the change. Nothing hidden.
  • Usefulness. Every page must answer the reader's question. If a verdict isn't clear after one paragraph, the page needs to be rewritten before it ships.
"A reader trusts us once. We earn that trust again with every page we publish — and we lose it with the first one that wasn't worth their time."

For the broader story of how WhichRanks operates, see our About page. For the testing process that produces our verdicts, see Our Methodology.

02
Section Two

Editorial Independence.

Editorial independence is the asset we can't replace. If readers stop believing our verdicts reflect honest testing, the entire site stops mattering. This section spells out the firewalls that keep commercial pressure from touching editorial output.

The Three Firewalls

  • Scoring is locked before any commercial conversation. Every brand's scores across our 8-axis rubric are finalized, signed off by the Head of Methodology, and recorded in our editorial log before the affiliate or partnerships team has any commercial conversation with that brand. The score can't bend toward a deal that hasn't happened.
  • Editorial and commercial report to different leadership. The Editor-in-Chief and the Head of Partnerships have separate reporting lines. Affiliate negotiators cannot direct editors. A brand pulling a partnership over a low score is a commercial event — not an editorial one.
  • Brands cannot purchase placement. Not the #1 spot. Not the top three. Not "Featured Partner" status. Not preferential coverage. Brands can pay for clearly-labeled advertising in marked locations, but they cannot pay for better rankings, period.

What Brands Can Do

Brands are welcome to engage with WhichRanks through several legitimate channels:

  • Submit factual corrections. If we get a price, feature, or specification wrong, brands can submit corrections via our contact page. Verified corrections are processed within 48 hours.
  • Provide review units. For physical goods where retail purchase isn't always practical, we sometimes accept review units. This is always disclosed at the top of the review (see Section 04).
  • Participate in interviews. Our editorial team conducts brand interviews for our blog and category deep-dives. These are clearly framed as Q&As and don't replace independent testing.
  • Advertise. Brands can purchase clearly-labeled ad placements through our advertising program. Ad placement does not influence editorial rankings.
"The wall between commercial and editorial isn't a slide in a deck. It's a staffed reporting line with different leadership, different KPIs, and different authority over what ships."
03
Section Three

Affiliate & Sponsorship Disclosure.

WhichRanks earns revenue through three channels: affiliate commissions, sponsored content, and display advertising. This section describes how each is disclosed — so readers can always tell what's editorial, what's promotional, and what's paid placement.

How Affiliate Links Work

When you click certain "Get Deal," "Try Free," or "Visit Site" buttons on WhichRanks, we sometimes earn a small commission if you make a purchase — at no additional cost to you. This is how we fund the site. Affiliate links are clearly marked with the Ad label or the rel="sponsored" HTML attribute.

Affiliate revenue depends on which brands run affiliate programs and what commission rates they offer. Our rankings are not adjusted to favor brands with higher payouts. If a lower-paying brand is the better pick, we say so — and we link to them anyway.

How Sponsored Content Works

Sponsored content is editorial work where a brand has paid for placement of specific content (typically an article or feature). Sponsored content on WhichRanks follows three rules:

  • It's labeled clearly. The Sponsored label appears at the top of any sponsored article and on any element promoting it elsewhere on the site.
  • It looks visibly different. Sponsored content uses different layouts, headers, and visual treatment from editorial content. You should never have to wonder which is which.
  • It still meets our standards. Sponsored articles go through editorial review for accuracy and quality. We turn down sponsorships that would mislead readers, regardless of fee.

How Display Ads Work

Banner ads and promo banners appear in clearly marked locations across the site. These carry the Ad label visibly. The brands buying these placements cannot influence editorial rankings — display ads and editorial coverage are completely separate.

What An Editorial Link Looks Like

Most links on WhichRanks are purely editorial — citations, internal navigation, references to category pages, or brand websites for reader reference. These carry the Editorial treatment (no sponsored attribute, standard link styling). They generate no revenue for us.

"If you can't tell from a glance whether a link is editorial or affiliate, we've failed at disclosure — and that's a bug we fix, not a feature we keep."
04
Section Four

Conflicts Of Interest.

Conflicts of interest aren't always commercial — sometimes they're personal, professional, or financial holdings unrelated to advertising. This section defines what we consider a conflict and how we handle each type.

Editor Holdings & Connections

Every member of our editorial team submits a quarterly disclosure listing:

  • Equity holdings in any publicly-traded brand we cover (held individually, excluding broad-market index funds).
  • Prior employment with any brand they're currently covering, within the last 5 years.
  • Family/spousal relationships with any brand or product team they're covering.
  • Paid consulting or advisory roles with any brand we cover, ongoing or within the last 24 months.

When a conflict is disclosed, the affected editor is removed from coverage of that brand. The category lead and Editor-in-Chief review all disclosures and assign alternative reviewers where needed.

Sample & Review-Unit Acceptance

For practical reasons, we sometimes accept review samples — particularly for high-cost physical goods where retail purchase isn't feasible for every brand in a category (e.g., comparing 12 different mattress brands). When we accept samples, these rules apply:

  • Always disclosed. A sample acceptance note appears at the top of the review, naming what was provided and on what terms.
  • No editorial preview. Brands never see the review before publication. They don't receive draft access or veto rights.
  • Returned or retained on standard terms. Samples are either returned to the brand or retained on the same terms a regular customer would have (standard purchase agreement).
  • No promotional commitments. Accepting a sample creates no obligation to publish a positive review. We've given samples 5/10 scores. We've also chosen not to publish, which is also disclosed.

Travel, Meals, & Hospitality

For hotel, flight, and travel-related coverage, our policy is stricter: we pay our own way. No comped flights, no comped hotel stays, no comped meals. Travel reporting that wouldn't survive a paid customer's experience isn't reporting we want to publish.

"If a brand wouldn't extend the same offer to every customer who walks in, we shouldn't be taking it as a reviewer."
05
Section Five

Sourcing & Fact-Checking.

Every fact published on WhichRanks must trace back to a verifiable primary source. This section defines what counts as a primary source, how we cite, and how facts get verified before publication.

The Source Hierarchy

  • Primary sources (preferred): The brand's official site, public filings, peer-reviewed research, hands-on testing data, government databases, and direct vendor documentation.
  • Authoritative secondary sources: Established trade publications, certified industry analysts, and government statistics. Used to add context, not to source core facts.
  • Tertiary sources: Aggregators, listicles, and other comparison sites. Used only for context — never as the sole source for any factual claim.

Pricing Verification (The 30-Day Rule)

Every price on every page is cross-checked against the brand's official site within 30 days. Automated checks flag any price quoted from a source older than its 30-day window. Where introductory pricing differs from renewal pricing — common for VPNs and web hosting — both rates are listed.

Quotes & Attribution

Direct quotes from spokespeople or executives are attributed by name and role. We don't fabricate quotes. We don't anonymously paraphrase brand positions to make them sound stronger or weaker than they are.

The Three-Reviewer Sign-Off

Before any review or comparison ships, three independent reviewers sign off:

  • Category Lead: Confirms hands-on testing was completed and scoring math is correct.
  • Head of Methodology: Verifies pricing accuracy, scoring rubric application, and source quality.
  • Editor-in-Chief: Reviews tone, fairness, accuracy of verdicts, and overall reader value.

If any reviewer flags a concern, publication is held until the issue is resolved.

06
Section Six

Use Of AI & Automation.

AI tools are everywhere in publishing. We've thought carefully about which uses are acceptable, which are not, and where the line sits for WhichRanks readers in 2026.

Where AI Is Used At WhichRanks

  • Research assistance. AI tools help our editorial team gather and summarize publicly available information — for example, pulling 30 pricing pages into a single comparison sheet. The output is then verified manually before any fact reaches publication.
  • Editorial drafting support. AI may assist with first-pass drafts, headline brainstorming, or outline generation. A human editor is always responsible for the final published copy.
  • Translation and localization. AI assists with translating reader-submitted content or non-English source material. All translated material is reviewed by a human editor before publication.
  • SEO and metadata. AI helps generate title tags, meta descriptions, and structured data. Human review remains required.

Where AI Is Not Used

  • Generating verdicts. The "winner" of any comparison or review is decided by human editors applying our 8-axis rubric. AI does not score brands.
  • Fabricating testing results. No testing data, speed benchmark, or hands-on observation may be invented or extrapolated by AI. All testing data comes from real, repeatable human-conducted tests.
  • Quoting non-existent sources. Every citation must be verifiable. If a source doesn't exist, the claim doesn't ship.
  • Replacing the human-byline standard. Every piece of editorial content has a named human author who takes responsibility for its accuracy. There are no "AI staff writer" bylines on WhichRanks.

Disclosure

When AI played a substantial role in a piece (beyond drafting assistance), we disclose it. Look for an "AI assistance: [description]" note at the bottom of any such article. Our long-form pieces — most comparisons and reviews — are written and edited by humans throughout.

"AI is a tool. So is a calculator. So is a search engine. The responsibility for what we publish always sits with a named human editor."
07
Section Seven

Corrections & Updates.

We make mistakes. Every publication does. The question is whether we correct them openly — or quietly update and pretend nothing happened. We do the former.

The Correction Process

  • Submission. Anyone — readers, brands, journalists — can submit a correction via our contact page or by emailing editorial@whichranks.com.
  • Verification. Our editorial team verifies the claim against primary sources within 48 hours of receipt.
  • Correction. If verified, the page is updated, re-dated, and a dated correction note is added describing what changed and when.
  • Response. The original submitter receives a response explaining what we changed or, if we disagreed with the correction, why we declined to make it.

The Three Tiers Of Update

  • Minor update: Pricing change, new feature added, small detail refresh. Page is re-dated. No correction note needed because the original page wasn't wrong — facts simply changed.
  • Correction: Factual error in the original page (wrong price, wrong feature, misattributed quote). Page is corrected, a dated correction note is added at the bottom of the page describing what was wrong and what's now right.
  • Substantial revision: A ranking shifts because of significant new information. Page header is updated with the new verdict; a "Why this changed" note is added describing the new evidence.

What We Don't Do

  • Silent edits. We don't change a fact and hope nobody noticed. Every correction has a dated note.
  • Memory-hole rankings. Even when rankings shift dramatically, the old verdict and the reasoning are preserved in our update notes.
  • Take pages down to hide errors. Corrections happen on the live page. We don't unpublish.
08
Section Eight

User-Generated Content & Comments.

Where we accept user-submitted content — reader reviews, comments, ratings, suggestions, or community contributions — we hold it to a different but still meaningful standard. Reader voices are valuable. Reader voices being used to manipulate rankings are not.

Reader Reviews & Ratings

When readers submit ratings or short reviews of brands we cover, those submissions are clearly attributed to readers (not editorial staff), and they're aggregated separately from our editorial scores. Reader scores are influence — never a replacement — for our independent rubric-based scoring.

Moderation Standards

  • No vendor manipulation. Submissions originating from brand employees, agencies, or paid review services are removed. We use both automated and manual review-fraud detection.
  • No personal attacks. Disagreement with our verdict is welcome. Attacks on individual editors or brands' employees are not.
  • No misinformation. User-submitted claims about brands' products must be verifiable. Unverified claims are removed.
  • No legal violations. Defamatory content, content infringing intellectual property, or content that violates applicable law is removed.

Submitting Corrections & Tips

Readers can submit:

  • Factual corrections via our contact page — processed within 48 hours per Section 07.
  • Brand suggestions for categories we haven't covered yet. We read every submission, even if we can't respond individually.
  • Editorial tips for investigative coverage. Anonymity is honored where requested; legal/safety constraints apply.
09
Section Nine

Diversity, Inclusion & Coverage.

Good rankings reflect the full landscape — not just the brands that already get the most coverage. This section describes how we work to ensure our coverage reflects a wider set of brands, businesses, and reader needs.

Brand Inclusion

  • Beyond the obvious. Our category research deliberately includes underrepresented brands — Black-owned, women-owned, LGBTQ+-owned, non-US-based, and independent businesses that meet our inclusion criteria but don't have major SEO presence.
  • International coverage. We cover global and regional brands where they serve our reader regions, not only US-dominant brands. Categories like European train booking and global fashion deliberately include non-US brands.
  • Price-range diversity. Within each category, our coverage spans budget, mid-market, and premium tiers — not only the most affiliate-friendly tier.

Reader Accessibility

  • Plain language. Industry jargon gets defined or replaced. Reading-level targets are reviewed quarterly.
  • Visual accessibility. Color contrast, font sizing, alt text for images, and keyboard navigation are reviewed as part of our publishing checklist.
  • Multi-device readability. Every page is tested on mobile, tablet, and desktop before publication.

Editorial Team Composition

We work to build an editorial team that reflects our readership across demographics, geographies, and lived experience. Our hiring is intentionally outbound — we recruit from communities outside the traditional tech-media pipeline. Open roles are listed on our careers page.

10
Section Ten

Governance & Accountability.

Policies only work if there's a named owner, a clear escalation path, and a public way for anyone to call out a violation. This section is the structural side of editorial integrity.

Who Owns This Policy

  • Editor-in-Chief. Final authority on all editorial decisions and policy interpretation. Reports to the WhichRanks Board of Directors — not to the commercial/partnerships team.
  • Head of Methodology. Owns the scoring rubric, fact-checking standards, and methodology page. Reports to the Editor-in-Chief.
  • Category Leads. Own their categories' day-to-day editorial work and report to the Editor-in-Chief.
  • Editorial Advisory Board. Three external advisors with senior consumer-journalism backgrounds. Meet quarterly to review the policy and audit recent coverage. Their names are listed on our About page.

How To Report A Violation

If you believe WhichRanks has violated this editorial policy, you can reach us through several channels — and we take every report seriously:

  • Reader-facing contact. Our contact page has a dedicated "Editorial concern" option that routes directly to the Editor-in-Chief.
  • Direct email. Editorial concerns can be sent to editorial@whichranks.com (read by the Editor-in-Chief, not by commercial staff).
  • Press inquiries. Journalists investigating WhichRanks coverage can reach our press team directly.
  • Whistleblower channel. Anonymous reports of policy violations can be submitted via our independent ethics line. Submitter identity is protected; reports are reviewed by the Editorial Advisory Board.

Policy Review

This policy is reviewed every quarter by the Editor-in-Chief and the Editorial Advisory Board. Significant changes are versioned (current version: 3.2, as of May 2026) and historical versions are available on request. The last full rewrite was in March 2026.

"Editorial standards aren't a document you write once. They're a practice you keep up — review, revise, and re-commit to every single quarter."

For questions about this policy, contact us via our contact page. For the broader story of how WhichRanks operates, see our About page.

Have A Concern Or A Tip?

Three direct channels for readers, brands, and journalists. Every message is read; every credible concern is investigated. Editorial concerns route to the Editor-in-Chief, not the commercial team.

!

Submit A Correction.

Found a factual error in a review, comparison, or category page? We process verified corrections within 48 hours and publicly date every change.

Submit Correction
+

Suggest A Brand.

We can't cover everything yet — but we read every brand suggestion. If we're missing a major player in a category, let us know which one and why.

Suggest Brand
§

Report A Policy Violation.

Believe we've crossed a line in this policy? Our Editorial Advisory Board reviews every credible report. Anonymous reporting is available.

Report Issue

The Policy Is The Floor.
The Rankings Are The Proof.

This document describes the rules. The way to verify those rules are being followed is to read what we publish. Start with our methodology, browse the comparisons, or check the top picks of 2026.